Frequently Asked Questions
Everything you need to know about NORTHERN gear, shipping, and performance standards.
How do I determine the right size for my athletic gear?
Each product page features a detailed 'Size & Fit' guide. We recommend measuring your chest, waist, and hips and comparing them against our chart. If you are between sizes, we suggest sizing up for a relaxed fit or sizing down for a compression fit.
What is the NORTHERN return policy for worn equipment?
To maintain hygiene and safety standards, we only accept returns on items in their original, unworn condition with tags attached within 30 days of purchase. Footwear must be returned in the original box.
How long does domestic shipping take?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout for 1-2 day delivery. All orders include a tracking number sent via email once the package departs our warehouse.
Are NORTHERN products covered by a warranty?
Yes, all our high-performance gear comes with a 1-year limited warranty against manufacturing defects. This does not cover standard wear and tear from intense athletic use or improper care.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How should I care for my technical fabrics to ensure longevity?
We recommend washing your gear in cold water on a gentle cycle with similar technical fabrics. Avoid fabric softeners and bleach, and always hang dry to preserve the elasticity and moisture-wicking properties of the material.