Returns & Exchanges
At NORTHERN, we stand by the quality of our sports gear and offer a 30-day hassle-free return policy for all unused equipment and apparel. If your purchase doesn't help you reach your peak performance, we are committed to making it right.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Pack Your Gear
Place the items in their original packaging with all tags attached to ensure they are protected during transit.
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
Drop Off and Refund
Hand over the package to any authorized carrier location; once we receive and inspect the gear, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing